BetOnline Casino Review

3.9 / 5 Editor
{{ reviewsOverall }} / 5 Users (2 votes)
NOBlackjack
Surrender?
Pros
U.S. Friendly
Several TST game audits
6 Live Dealer Games
Live Poker Room
Sports Book
24/7 support via live chat, phone, or email
Accepts Bitcoin
Cons
Many Asian & African countries banned
Withdrawals fees for every method
Blackjack rules less favorable
No withdrawals within 30 days of a bonus
Signup Bonus has 10x Betting Requirement
6% fees for credit and debit card deposits
Summary
The current BetOnline casino is not related to the failed sports book that operated under the same name in the late 90’s. The new BetOnline is completely different. BetOnline was founded in 2004. In the early days they had a reputation of complaints for freezing accounts and confiscating winnings from those suspected of cheating, especially multiple players logging in from the same ip addresses. It was a small operation and most had never heard of it. Since adding a poker room, BetOnline has exploded in recent years. It is now the third largest site that accepts U.S. players. It averages 575 players at any given time, according to PokerScout. And that's just Poker.

Since then it has a added a plethora of live dealer games including Classic 7 seat live blackjack table, Blackjack Early Payout, European Roulette (single zero),American Roulette (double zero) and Standard Baccarat or Super 6 Baccarat.

BetOnline offers a 100% up to $2,500 first deposit bonus (although not for live dealer games). It pays out in $5 increments after 1500 in comp points are earned. The bonus is not an automatic process so after your first deposit is made, make sure to email poker@betonline.ag to receive your bonus. Players have 60 days to clear the BetOnline poker bonus. The other live dealer games offer smaller bonuses (see banners on our site).

In addition to new player bonuses, they offer the following to their loyal cusstomers:
Slots Bonus – This is a 100% match bonus up to $1,000 to use for your favorite slot games.
Live Dealer Bet – Play your first bet in the live dealer casino. If you lose, BetOnline will reimburse you up to $25.
Reload Bonus – Get an extra 25% bonus every time you make a deposit of $25 or more.
Rebate Program – Get a 10% rebate every week you lose $100 or more.

Until recently their live games were provided by Global Gaming Labs, but since a scandal arose with a suspect dealer, this has now changed to Visionary iGaming. They (ViG) are a pretty solid platform, with a decent game range and a pretty lively bunch of dealers working out of their Costa Rica studio.

BetOnline has 24/7 support via live chat, phone, or email. Players within the US and Canada can use the toll-free number; all others have access to an international number. Additionally, separate email addresses are used for other issues. You basically shouldn't have any problem getting a prompt response from their support team. Some of the payout minimums are high, but BetOnline has excellent quick cash-outs and methods. They offer a plethora of deposit methods, although have associated fees. The biggest complaint about deposits are their 6% fees for credit and debit cards. They’re one of the only sites that charge for (credit/debit card) deposits. Bovada’s one of the other ones, charging 4.9%.

For Withdrawals there are fewer options (see images). Unfortunately there's a fee for every banking option. Even bitcoin, which is usually free at most sportsbooks and casinos, carries a 2% fee. That said, players report receiving payments within 10 days, bank transfers within 3 days and bank wires in 2-3 days. This is considered fast for payments, especially to those in the U.S.

Players can request a $50 fee credit per month, which makes withdrawal methods like checks free once a month.In order to take advantage of the discount, the payout request must be made on a Friday.
Game Interface
Mobile Experience
Perceived Fairness
Bonus Benefits
Payout Ease & Speed
Customer Support
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BetOnline is a gambling site dating back to a bookmaking business started in Rochester, New York in 1991. When it was moved to Costa Rica in December of 2000, the first office wasn't much larger than a closet. It is now one of the largest privately held online gambling companies offering sports betting, casino games, and wagering on horse racing.